Last updated: April 27th, 2026

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Physical Products

All physical product sales are final.​

If you receive a defective or damaged item, please contact us within 14 days of purchase with details and, if applicable, photos of the issue. We will review the case and, at our discretion, provide a replacement or appropriate resolution.

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Digital Products

Due to the sensitive nature of our digital products, all sales are final.​

Once a digital product has been purchased, accessed, or delivered, it is non-refundable under any circumstances.

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Private Lessons

All private lessons are non-refundable.​

Missed lessons (“no-shows”) will be forfeited in full. To reschedule, you must provide at least 48 hours’ notice. Requests made with less than 48 hours’ notice may be declined at our discretion.

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Performances

All performance terms and conditions, including cancellation and rescheduling policies, are outlined in the individual booking contract.

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Other Services

All other services are nonrefundable, subject to our discretion.

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General Policy

We do not offer refunds for change of mind, accidental purchases, or failure to read product descriptions.​

We reserve the right to refuse refund requests that do not comply with this policy.​

By completing a purchase on this Site, you acknowledge and agree to this Refund Policy.