Last updated: April 27th, 2026

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Order Processing

Orders are generally processed within 1–3 business days unless otherwise stated. Orders are not shipped or delivered on weekends or holidays.

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Some products may be fulfilled by third-party providers, which may have separate processing and fulfillment times.

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Shipping Methods & Fulfillment

We use a combination of third-party fulfillment partners and direct shipping depending on the product:

• Apparel:
  Fulfilled and shipped by a third-party provider. Production and shipping timelines are determined by the provider and may vary depending on demand and location.

• Playing Cards:
  Fulfilled and shipped directly by us from Canada. Orders are typically processed and shipped within 1–3 business days after purchase.

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We may use a variety of shipping carriers, including but not limited to Canada Post, UPS, FedEx, or other courier services.

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Estimated Shipping Times

Shipping times are estimates only and refer to the time after your order has been shipped, not including processing or production time.

• Canada: 2–7 business days

• United States: 4–10 business days

• International: 7–21 business days

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For third-party fulfilled products (such as apparel), additional production time may apply before shipping.

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We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

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Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information (if available). Please allow time for tracking updates to appear.

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Customs, Duties & Taxes

For international orders, customs duties, tariffs, and import taxes may apply. These charges are determined by your local customs authority and are the responsibility of the customer.

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In these cases, the customer is responsible for any import duties, taxes, or fees. Orders that are refused, unclaimed, or returned due to unpaid customs charges are not eligible for a refund.

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We do not guarantee that duties or taxes will not be applied.

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Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout.

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We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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Lost, Stolen, or Delayed Packages

Once an order has been shipped, we are not responsible for lost, stolen, or delayed packages.

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If an issue arises, we recommend contacting the shipping carrier directly. We will assist where possible but cannot guarantee resolution.

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Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with your order number and clear photos of the damaged item and packaging.

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We will review each case and, where appropriate, provide a replacement or resolution.

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Claims submitted after this timeframe may not be accepted.

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Returns & Exchanges

For information regarding returns, exchanges, and refunds, please review our Return Policy: https://www.rfsleights.com/return-policy

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By placing an order, you agree to the terms outlined in our Return Policy.​

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Split Shipments

If your order contains multiple products, items may ship separately depending on the fulfillment method and availability.

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Contact

If you have any questions about your order, shipping, or returns, please contact: rf.sleights@gmail.com

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By placing an order on this Site, you acknowledge and agree to this Shipping Policy.